Terms of Service

Operator: PADELADA WORLD, S.L. Last updated: October 22, 2026.

The service

AskErina is an AI phone assistant that you use from Grok or ChatGPT. It has three parts. Protect me: when you turn on call forwarding, Erina answers your unknown and missed calls, says she is an AI and that the call is recorded and transcribed, screens scams and sales, and tells you what matters. Call for me: at your request, Erina calls a business (restaurant, clinic, shop or service) on your behalf, says at the start of the call that she is an AI and that the call is recorded and transcribed, and reports back. She calls businesses only, not private individuals. Protect a loved one: the same screening for another adult's phone, with that person's own consent. The service helps screen scam calls; it does not guarantee that every scam call is stopped.

Eligibility

You must be 18 or older to use AskErina, including Protect a loved one. The service is not for anyone under 18.

Your account

You sign in with Apple or Google. We receive from them the account identifier and, if you allow it, your name and email address. We never see your Apple or Google password. You are responsible for what you ask Erina to do on your behalf.

Consent

Protection for a loved one starts only after that person confirms their own phone number with a one-time code and agrees, and ends when they reply STOP. Text messages follow our SMS Terms: texts only about important calls (a real person or an urgent matter); everything else goes into the summary in Grok or ChatGPT.

Independence

AskErina is an independent product, not affiliated with or endorsed by xAI, OpenAI or Anthropic.

Limitation of liability

The service is provided "as is". To the extent the law allows, we are not liable for indirect or consequential loss, or for loss resulting from a scam call that was not detected or stopped. Our total liability is limited to USD 50. Nothing limits liability that cannot be limited by law, including for death or personal injury, fraud, or consumer rights you cannot waive.

Operator and law

Operator: PADELADA WORLD, S.L. (Sociedad Unipersonal), NIF B05783238, Calle Josep Pla 8, Esc. 1, Pta. 1, 17252 Calonge i Sant Antoni (Girona), España. Inscrita en el Registro Mercantil de Girona, hoja GI-80156, inscripción 1ª. Contact: hola@padelada.com. These terms are governed by the laws of Spain and the courts of Girona have jurisdiction, without prejudice to the mandatory consumer protection rights you have in your country of residence.